Frequently Asked Questions
What are your shipping options?
For Local Shipping within Singapore
Standard shipping is free for any local orders above S$150. For orders less than S$150, our standard shipping is charged at a flat rate of S$10.
For International Shipping
We ship to all countries. Shipping costs differ per country based on the number of items and weight. Fill in your address and the shipping costs will be automatically calculated at checkout.
Do you have a physical showroom?
We are currently only based online, and shipping out all orders from Singapore. We understand that shopping online can be daunting and if you have any questions about our rattan furniture or rattan toys, you may reach out to us directly via our chat or via email at firstname.lastname@example.org.
What is rattan?
Rattan is a type of vine that is native to tropical regions of Africa, Asia, and Australasia. It is commonly used in the production of furniture, baskets, and other household items due to its strength and flexibility.
The material is harvested from the outer layer of the vine, which is then peeled and processed to be used in various forms such as whole cane, core, or split.
Rattan furniture has become increasingly popular, thanks in part to its natural, organic appearance and its durability. It is also a sustainable option, as it is a rapidly renewable resource and requires less energy to produce compared to traditional furniture materials like metal or plastic.
Additionally, it's lightweight and easy to maintain, making it a great option for homeware, furniture and sustainable toys.
Are your rattan items waterproof?
All our rattan furniture and rattan toys are handcrafted using natural rattan and wood, they are hence not waterproof and are best kept indoors.
To increase the longevity of your rattan items, keep your rattan products sheltered and limit their exposure to rain and extreme elements.
How should we care for our rattan items?
To remove dust or spill, gently wipe down our products with a moist cloth.
To clean any woven rattan surfaces, use a soft brush to gently clean them and avoid the use of abrasive cleaning agents.
Let your rattan furniture or rattan toy dry for a couple of hours under natural sunlight if it is dampened.