Frequently asked questions
What are your delivery options?
For Local Delivery within Singapore
Standard delivery is free for any local orders above S$150. For orders less than S$150, our standard delivery is charged at a flat rate of S$10.
For International Delivery
We ship to all countries. Shipping costs differ per country based on the number of items and weight. Fill in your address and the shipping costs will be automatically calculated at checkout.
Do you have a physical showroom?
We are currently only based online, and shipping out all orders from Singapore. We understand that shopping online can be daunting and if you have any questions about our rattan furniture or rattan toys, you may reach out to us directly via our chat or via email at firstname.lastname@example.org.
Are your rattan items waterproof?
All our rattan furniture and rattan toys are handcrafted using natural rattan and wood, they are hence not waterproof and are best kept indoors.
To increase the longetivity of your rattan items, keep your rattan products sheltered and limit its exposure to rain and extreme elements.
How should we care for our rattan items?
To remove dust or spill, gently wipe down our products with a moist cloth.
To clean any woven rattan surfaces, use a soft brush to gemtly clean it and avoid the use of abrasive cleaning agents.
Let your rattan furniture or rattan toy dry for a couple of hours under natural sunlight if it is dampened.